DGTLsuite is a mature B2B SaaS Platform on a mission to help bridge the gap between companies and the customers they serve.
Our all-in-one unified platform unlocks social and digital marketing strategy to its maximum potential with content creation, customer service & community management, analytics, and AI. DGTLsuite makes it easier to handle everything in one, simple tool.
The company is startup complete, scale ready, and currently evaluating potential investment partners.
For companies of any size, the work required to keep customers engaged, satisfied, and loyal is growing in complexity and cost. Driven first by the shift from Omnichannel as just a “digital transformation buzzword” to being dubbed “the future of digital commerce” by Forbes in 2015. The convenience of Omnichannel has been a “big win” for consumers but has created some “big problems” for companies.
To further compound the problem, the pandemic of 2020 compressed 10-years of digital adoption into 10-months, the shape of the workforce was transformed, costs are now skyrocketing, and the economy is churning. Despite those obstacles, nearly 50% of business leaders say that improving customer experience & customer satisfaction will be their #1 Priority over the next 5 years.
There are at least 4 aspects of this problem that can be immediately addressed by DGTLsuite with demonstrable ROI:
1. Rising customer expectations and declining brand loyalty
2. The limited availability and high cost of skilled customer service workers
3. The decentralization of digital creatives and the freelance revolution
4. Lack of AI/ML automation tooling and expertise
Use the image slider below to preview some slides from the DGTLsuite Pitch Deck or click here to view/download the PDF
